Frequently Asked Questions

Where are you based?

You can find the full address of the salon along with a map on the Contact Page.

Is your salon wheelchair friendly?

Yes, the salon is suitable for wheelchairs.

Is there a car park available?

Yes, there is a carpark to the rear of the salon on Dyffryn Road where clients can park.

Will there be any other clients in the salon at the same time as me?

No, I currently work alone and due to the current Covid-19 situation guidelines have been put in place to ensure clients do not come into contact with each other.

Do you sell gift vouchers?

Yes gift vouchers can be purchased for any amount or treatment either via phone or completing the Contact Form stating your request. Gift Vouchers are strictly non-refundable.

How long will my appointment take?

Treatment durations can be found next to the treatments on the Treatment Page, please bear in mind the times are approximate and treatment times can sometimes differ.

Does my treatment require a Patch Test? Do I have to have it?

You will find this information on the Treatment Page. Should your chosen treatment advise of a patch test then I would highly recommend this is carried out 24-48 hours prior to the appointment. This will minamise the risk of any skin reaction to the products used.

When should I book my appointment?

I usually take bookings up to three months in advance, however this differs with makeup appointments as they can be anything up to two years prior. Therefore, if you have a specific date or occasion please book as early as possible to ensure it is held and secured for you.

How do I book an appointment?

Appointments can be made via email, telephone or via the Contact Form. However, online booking is coming soon.

How do I pay the deposit to secure my appointment?

Deposits can be paid via phone, bank transfer (I will supply my details) or cash. All deposits are non refundable and are deducted off the final balance.

What happens if I need to cancel my appointment?

To avoid incurring a cancellation fee, please provide at least 48 hours notice when changing or cancelling an appointment.

What payment methods are available in the salon?

Payments can be made via cash or card at the salon.

Do you offer mobile service?

I offer a mobile service for bridal makeup only. Please complete the Contact Form to request an accurate travel quote.

What products do you use for your treatments?

I make every effort to use cruelty-free products throughout the salon. The gel polish used is The Gel Bottle Inc, along with Peacci for the regular polish. Beautiful Brows & Lashes for Lash Lifts and Brow Lamination. I use a wide variety of brands for Makeup from Huda Beauty, Nars, Tarte, BPerfect, Laura Mercier, Chanel, Dior to name a few. Should you require any further information regarding products used, please do not hesitate to enquire further.

Do you have a reward scheme or run competitions?

I have a scheme that rewards loyal, regular clients with money off as a thank you. With regards to competitions, these are run through my social media pages. Please follow them to ensure you don't miss out.'